Customer Service

Customer service is a very important part of our business at Innovative Surfaces of Texas. We feel that doing the job right is an essential part of any business and it is the most important factor in making any company successful. We firmly believe that "a satisfied customer is a customer for life".

Throughout this website, we have shown you pictures of our work and told you about the excellent products and customer service we provide. However, we feel that it means so much more if you are able to read comments from some of the customers we have worked with in the past. While, we do not expect to be formally thanked by our customers, we are always pleased and very proud when we receive letters and compliments from our customers, thanking us for taking the time to do the job right.

Innovative Surfaces of Texas requests that our concrete resurfacing customers fill out this Customer Satisfaction Survey after we have completed a Concrete Resurfacing Job. Here are some of the results.

Testimonials

Bob and Lisa highly recommend using IST for all concrete resurfacing and renovations. Letter of thanks to Innovative Surfaces of Texas for a job well done.

Our Guarantee

Our goal at Innovative Surfaces of Texas,
is to make you a happy, satisfied customer.
We therefore offer the following guarantee
and will do everything in our power to make
sure you are thrilled with the results of our work.

Innovative Surfaces of Texas, Inc. upon payment in full hereby grants owner a two year guarantee against defective material or workmanship (i.e. bond failure), including chipping, flaking or peeling of the Innovative Surfaces of Texas, Inc. application.

After the initial 2-year warranty, Innovative Surfaces of Texas, Inc. offers a voluntary extended warranty to protect your investment for the future. We hope you enjoy the results of our work for many years to come!